TELUS
Expect More
TELUS BOLDLY TELLS CUSTOMERS IT’S TIME TO EXPECT MORE
In a world where people love to hate their telcos, we addressed the real frustrations of Canadians. The TELUS Expect More campaign marked a strategic and cultural evolution for the company and Canadian telcos at-large.
WE ENGAGED WITH OUR CUSTOMERS IN REAL-TIME
We had a dynamic social media presence, responding to positive and negative feedback, offering helpful tips, and using each response as an opportunity to reinforce TELUS' unwavering commitment to customer service.

POSITIVE RESULTS ALL AROUND
